Capability Case Study
IT Hardware Ordering Portal
A national ordering and fulfilment service for standardised IT hardware, combining Kirra Services vendor relationships with iDiC automated order management.
Project Description
iDiC and consortium partner Kirra Services provide bulk IT hardware orders to NAB sites nationwide through a dedicated, pre-approved ordering portal. The portal enables NAB employees to order standardised equipment and is supported by a centralised ticketing system that provides a single point of contact for order queries and issue resolution.
Kirra Services uses established relationships with leading hardware vendors and distributors to source competitively priced equipment and manage fulfilment, while iDiC provides an automated order management process that captures, processes and tracks purchase orders at scale.
Project Impact
2
Indigenous businesses engaged on the project
Project Outcome
Reliable delivery with meaningful Indigenous participation
The service provides competitive IT hardware pricing nationally and automated order processing that captures, validates and fulfils purchase orders while reducing manual handling and turnaround times.
The engagement provides Kirra Services with a recurring stream of IT hardware orders and is positioned to scale into a wider catalogue including mice, keyboards and monitors.